Compliance

Report on Motiva's Integrity Program

Motiva Integrity Program

Created in 2015 and constantly updated and revised, our Compliance Program is one of the fundamental pillars of our business, guiding all our employees, shareholders, managers, partners and third parties, at all levels.

The Program contains several policies and norms - dealing with third-party risk assessment, donations and sponsorships, gifts, interaction with public agents and conf...

Codes and Regulations

Documents that concentrate our values, principles, and guidelines on the most diverse fronts, and which must be respected by all stakeholders that have a relationship with Motiva.

Confidential Channel

Motiva's Confidential Channel is the Compliance Program's main tool for detecting and dealing with risk situations and breaches of our Code of Ethical Conduct. If you wish, your report can be made by calling 0800-721-0759.

Motiva works so that the operation of this tool is in line with the best market practices, ensuring that reported situations are treated independently and with zero tolerance for acts of retaliation.

Clear and transparent communication is one of the values ​​of Motiva. Therefore, we emphasize the following principles of Motiva's Confidential Channel:

Independence

A third-party company, Aliant, is responsible for safeguarding the anonymity and confidentiality of the reports received. The Executive Board and the Compliance Area do not have access to the names of reporters who choose to remain anonymous.

Confidentiality

The verification of reports is treated confidentially. The interviewees are instructed to keep the topics addressed secret and the violation of this confidentiality is subject to disciplinary measures.

Anonymity

The reporter can choose to identify themselves or not. If you choose not to identify yourself, anonymity is guaranteed before, during and after the verification of the report.

Non-retaliation

Those who seek this Channel in good faith will be welcome and cannot be punished in any way by anyone, regardless of their position. Non-retaliation is guaranteed even in cases finalized as groundless or inconclusive.